Understand member preferences and search for high-quality providers, balancing speed with detail and accuracy.
Collaborate with scheduling, clinical, and quality teams to support members throughout their healthcare journey and manage case dashboards.
Demonstrate strong communication and organizational skills in a fast-paced environment, driving continuous improvement in the customer experience.
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation to raise the standard of healthcare for everyone. The company is a remote-first organization with a competitive benefits package emphasizing health, family support, and community engagement.
Owns strategy, retention, and expansion for a portfolio of high-value accounts to drive revenue growth and long-term partnership value.
Acts as a strategic consultant to executive clients on marketing, employer branding, recruiting strategies, and inclusive hiring practices.
Analyzes account performance data and industry trends to inform strategic recommendations and maintain accurate forecasting for renewals and expansion.
CareerCircle provides workforce inclusion and recruiting solutions, helping clients with marketing, employer branding, and inclusive hiring. The company operates with a culture of accountability and strategic thinking, leveraging cross-functional teams to deliver client outcomes.
Provide exceptional remote and on-site customer service to address inquiries and resolve technical issues, building strong relationships.
Conduct on-site assessments and technical audits of furniture installations to evaluate needs and perform maintenance, preparing detailed reports and recommendations.
Manage service schedules and travel extensively (50-70%) to customer locations, collaborating with sales and technical teams to ensure satisfaction and identify upsell opportunities.
Palliser is one of North America's leading furniture manufacturers, producing quality furniture and demanding excellence. The company values its employees, clients, and communities, and is committed to fostering an inclusive and supportive environment for a diverse workforce.